Terms & Conditions

Effective Date: June 2026

Welcome to Panji Art Export. By accessing and using our website, products, and services, you agree to comply with the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

Panji Art Export is a handcrafted furniture manufacturer and exporter based in Jodhpur, Rajasthan, India. We specialize in premium-quality handcrafted furniture for domestic and international customers.

2. Use of Website

By using this website, you agree to:

• Use the website for lawful purposes only.
• Provide accurate information when submitting inquiries or orders.
• Not attempt to interfere with the security or functionality of the website.
• Not copy, reproduce, or distribute website content without written permission.

3. Product Information

We make every effort to ensure that product descriptions, specifications, dimensions, and images are accurate.

However:

• As our products are handcrafted, slight variations in color, texture, finish, and dimensions may occur.
• Product images are for illustrative purposes only.
• Natural wood grains and handcrafted finishes may vary from piece to piece.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

Prices may not include:

• Shipping charges
• Customs duties
• Import taxes
• Local handling fees

These charges are the responsibility of the buyer unless otherwise agreed in writing.

5. Orders & Payments

Orders are confirmed only after payment confirmation and acceptance by Panji Art Export.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities
• Request additional information before processing an order

6.Customs and import taxes

Buyers are responsible for any customs duties, import taxes, VAT, tariffs, or other fees that may be imposed by their country's customs authorities. These charges are not included in the product or shipping cost unless specifically stated otherwise. Panji Art Export is not responsible for delays, additional charges, customs inspections, or delivery interruptions caused by customs clearance procedures, government regulations, or import requirements in the destination country.

7. Custom Orders

Many of our products are handcrafted or made to order.

For custom orders:

• Production begins after order approval.
• Changes may not be possible once production has started.
• Custom orders are generally non-cancellable and non-refundable after production begins.

8. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

• Production schedules
• Customs clearance
• Shipping carrier delays
• Weather conditions
• International logistics disruptions

Panji Art Export is not liable for delays caused by third-party shipping providers or customs authorities.

9. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Customers should review the Refund & Returns Policy before placing an order.

10. Intellectual Property

All website content including:

• Text
• Images
• Product designs
• Graphics
• Logos
• Branding materials

are the property of Panji Art Export and may not be copied, reproduced, or used without prior written permission.

11. Limitation of Liability

Panji Art Export shall not be liable for:

• Indirect or consequential damages
• Business interruption
• Loss of profits
• Delays beyond our reasonable control
• Third-party service failures

Our maximum liability shall not exceed the value of the purchased product.

12. Third-Party Links

Our website may contain links to third-party websites for convenience and information.

We are not responsible for:

• Third-party content
• Privacy practices
• Website availability
• Products or services offered by third parties

13. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect and use personal information.

13. International Customers

Customers are responsible for complying with their country's import laws, regulations, duties, taxes, and customs requirements.

Panji Art Export shall not be responsible for additional charges imposed by customs authorities.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes will become effective immediately upon posting on this page.